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XOS Support Center

Welcome to the XOS Support Center. From this area you can submit a help desk ticket to request support from our staff, chat live with a representative, search our knowledgebase of information and step through our troubleshooter to see steps to resolving a problem.

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Submit a Ticket
Submit a help desk trouble ticket to our service representatives.
 
Live Chat
Chat with a customer service representative directly.
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Knowledge Base
Search our knowledgebase of information to find resolutions to common issues.
 
Troubleshooter
Find the resolution to issues by taking a step by step tour based on your responses to questions.
 
Schedule Install Support
Submit an installation support call request, please submit 24 hours in advance.
 
Live Configurator
Configuration wizard, automatically builds config files for your Edge device.
Documentation
Access online Manuals, HowToGuides, and configuration examples.
 
Firmware Downloads
Obtain the latest XOS firmware revisions and patches (requires support contract).
 

Frequently Asked Questions
Title Category Date
What are the key advantages of the Edge platform? Standard Pre-Sales
Where can I find documentation? Standard Pre-Sales April 04, 2007
What is Unified Bandwidth Management (UBM)? Standard Pre-Sales
What is the difference between the Edge platform and other network balancing appliances? Standard Pre-Sales
Do these products work with all broadband links? Standard Pre-Sales April 04, 2007

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