| Submit a Ticket |
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| Submit an new ticket, if this is for a new installation, please submit 24 hours in advance. |
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| Live Chat |
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| Chat with a customer service representative directly. |
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| Currently Offline | |
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| Knowledge Base |
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| Search our knowledgebase of information to find resolutions to common issues. |
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| Troubleshooter |
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| Find the resolution to issues by taking a step by step tour based on your responses to questions. |
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| Check Ticket Status |
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| Check the status and update an existing ticket. |
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| Live Configurator |
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| Configuration wizard, automatically builds config files for your Edge device. |
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| Documentation |
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| Access online Manuals, HowToGuides, and configuration examples. |
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| Firmware Downloads |
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| Obtain the latest XOS firmware revisions and patches (requires support contract). |
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